Last updated: May 2026
Returns & Exchanges
Because many SENYSTYN products are made-to-order, we generally do not accept returns or exchanges for:
- incorrect size selection
- buyer’s remorse
- accidental orders
Please review sizing charts and product details carefully before purchasing.
Damaged, Defective, or Incorrect Orders
If your order arrives:
- damaged
- defective
- incorrect
please contact us within 14 days of delivery.
Include:
- your order number
- a description of the issue
- clear photos of the product and packaging
If approved, we may offer:
- a replacement
- store credit
- a refund
depending on the situation.
Non-Returnable Items
The following are generally non-returnable:
- worn apparel
- washed items
- custom or limited-run products
- clearance/sale items
unless they arrive defective.
Refund Processing
Approved refunds will be issued to the original payment method.
Please allow several business days for your financial institution to process the refund after issuance.
Chargebacks & Fraudulent Claims
SENYSTYN reserves the right to dispute fraudulent charge backs or abuse of refund policies.
Contact
For refund or order issues, contact:
SENYSTYN
Email: senystyn@gmail.com